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Return logistics

Return logistics requires experience, expertise and modern IT solutions. Orio Logistics has all of these things.

Simple return logistics – a strong competitive advantage

With today’s strong expansion of e-commerce, both among traditional retailers and e-commerce companies, having simple, efficient return logistics gives a strong competitive advantage. Returns are no longer an inconvenience, but an opportunity to create added value for customers and consumers. It is essential to offer simple, flexible methods for returning goods and adopt a smart, flexible approach that comprises the whole goods flow. Return logistics requires experience, expertise and modern IT solutions. Orio Logistics has all of these things.

A key to success

In e-commerce, an efficient goods flow is a particularly important key to success. This includes pick-up, delivery, warehouse picking and packing, distribution and tracking of goods and – not least – excellent customer service and simple, efficient return logistics and returns management. Customers react quickly to both positive and negative experiences and are quick to share them via social media. When returns are handled correctly, it results in more customers and higher income.